This florist was very friendly and even offered to take a picture of my arrangement so I could see it since I couldn't attend the funeral service of my dearest friend's mother. Very accommodating florist. Would use them again if ever needing to send flowers in the Lexington, Kentucky area.
This is my now my family florist! They opened up for me on Memorial Day so I could get a saddle arrangement. It wasn't easy to choose one because they were all beautiful. I've also had flowers delivered through them and will continue to do so. Highly recommend!
Edit: Thank you to Susan for reaching out. I followed up with my mom and she was able to confirm the flowers were beautiful lavender and there was a prayer plant included. At the end of the day, they not only pleased the recipient- they went above and beyond. I will pay for the order and will use them exclusively in Lexington because of their amazing customer service!
I updated to 5 stars and would give this business a 5 PLUS!!
Ordered via the phone. I love the plants they chose, not a fan of the pink daisies. I explained my brother had passed away a year ago today and I was sending this to my mom to let her know I was thinking of her.
I wanted silver or light purple. The pink leave me a little flat. I feel like white would have looked better in the basket or something that matched the bow.
Arrangement was $50 and delivery $12.
The lady was very nice when I called and was willing to text me a picture lol f the arrangement.
She told me to have a nice day or something like that when the call ended. I probably would have said something less cheery given the circumstances of why I called, but she likely reverted to the standard goodbye she used.
When ordering from a different location I always read the reviews and look at pictures and try to make decisions on what folks write. This location had a lot of glowing reviews.
Lauren is super friendly and super helpful. Went out of her way. Will use them anytime I need to send something in Lexington.
I have to give Susan 5 stars! I was able to coordinate from out of town for floral arrangements for a baby shower. The arrangements were magnificent! I was absolutely thrilled with the results and pleased that she was able to interpret my wishes perfectly.
On time delivery. Very fresh flowers. Could not have been better.
I am so appreciative of this fabulous store.. their owner and staff! Not only did they answer the phone on a snowy day when every other florist in town was closed... but they also helped me out in a tough situation! I had ordered a flower arrangement for a co-worker's family member funeral, and when I ordered the flowers.. I had the wrong date! I didn't know the date was wrong until the day of and the flowers had already been delivered. I contacted the store and they were SO KIND to send flowers again (no charge) the following weekend on the correct date. That kind of customer service and kindness is so hard to come by these days, and it guarantees that I will return my loyal business to them going forward. Thank you so much, Bella Blooms!!!
Ordered flowers to deliver to Saint Joe HospitalI Was out of town but received call related to delay because of weather and unable to deliver to the hospital. Was very willing to do full refund but I chose to pick a delivery date to the persons home and was so glad I did! Flowers arrived as he made it home from the hospital and are stunning! Thank you for excellent service!
Such lovely customer service! Made a beautiful arrangement and delivered it to the funeral home early on the morning of the service when I only called 2 hours before! Amazing!
I ordered over the phone from out of town and was very pleased with the staff's accommodating a same-day delivery, ordered mid-afternoon. They were very helpful in my purple flower color selection, and even sent a photo before delivery! The recipient was thrilled, and the purple butterfly was a special treat!
As a side-note, we had traveled to the shop in the past, after confirming availability of very large, imprinted wind chimes that weren't available at our local florists. The staff was very friendly and helpful at that time also. They decorated the wind chimes with a beautiful bow for presentation, instead of just handing us a box.
It's nice to be treated as a valued customer.
I'll be back!
D Van Camp
Great service! One quick phone call from out of town and they took care of everything!
Highly recommend this florist!! This is the second time I’ve used them to take flowers to the cemetery for our parents since none of us live in Lexington. They are always ready to help and work in your price range!! This is what they made for me for Veteran’s Day!!
This florist did the flowers for my daughters wedding. They arrangements were exquisite. The color combinations were perfect for fall. The staff were so kind and accommodating. I can’t say enough about our wonderful experience with this shop.
I called from out of town for an arrangement to be sent. Bella Blooms did an amazing job with the arrangement and putting together the most beautiful grouping of flowers based on what we discussed. Thank you so much!
Cher at Bella Blooms florist was amazing. She was very kind and put together the most gorgeous bouquet for our friends. She is really invested and goes over and beyond to make sure you are taken care of. She even texted us pictures of the arrangement and let us know when our flowers were dropped off. Her customer service is top notch. We will continue to use her for any flowers we need in the future.
I am very, very pleased that I ordered my flower delivery from Bella Blooms. I will definitely use them again. They were wonderful in every way.
The staff here were so wonderful to work with, offering creative ideas for arrangements. They created a beautiful arrangement for me. I highly recommend them!
Steve K. Piotter
I hit a home run with these anniversary flowers!!! Wife says the quality of the flowers were the best she’s ever seen. Best florist in Lexington hands down. Super fast service!!!!!!
I asked them to do something different and unique. The blew me away with the design. I don't like to have the everyday design and look. They did an outstanding job with design and floral arrangement. The flowers and design made a huge impression. I will not shop anywhere else for flowers again. Thank you Bella Blooms florist. Robert
I called Bella Blooms for an out of town funeral and spoke with Cher. She was incredibly kind and knowledgeable and didn’t bat an eye when I tried to describe what I wanted, not knowing a single thing about flowers. She took her time, and kept me updated on what she was working on, including sending me a photo knowing I couldn’t attend the service.
I’ve had to do this before in other towns and quite honestly was let down when I saw photos sent from a family member. She made sure to spend every penny wisely and created the most gorgeous, full arrangement.
When someone in your life passes away, the last thing you want to do is deal with the extra “stuff.” Bella Blooms really came through.
The team at Bella Blooms created stunning arrangements and bouquets for our wedding. They accommodated our small budget and exceeded all expectations. I had a few specific requests and left the rest in their hands, and I was not disappointed. I loved my bouquet so much that I’m preserving some of the flowers in a shadow box.
In this area of KY the plague is nearly gone and Bella Blooms has no problem delivering to hospitals as some other florists still refuse to. I placed an order of beautiful flowers to be delivered to a local hospital to celebrate my grandson’s birth, and the ladies at Bella Blooms were on it! The fresh cut flowers were arranged so well, and the hospital staff and my daughter in law said they were amazingly beautiful! Delivery was quick and super friendly! I received a text with a picture of the arrangement and the delivery time - and the flowers were thriving over one week later! Bella Blooms is now my go-to for flowers! Thanks to the entire team!